Privacy Policy

Starneo Projekt B.V. ("Starneo Project", "we", "us", "our") is a company registered in the Netherlands (RSIN 869533411, Besloten Vennootschap). We operate the website starneoprojekt.com and provide IT services to business clients.

As a data controller, we are responsible for determining how personal data collected through this website is used. Our contact address for data-related matters is: info@starneoprojekt.com.

We collect personal data in the following ways:

• Contact form submissions: Full name, job title, company name, country, work email address, phone number (optional), service interest, project description, and how you found us.
• Website analytics: If analytics is enabled, we may collect anonymised usage data (page views, session duration, device type). No personally identifiable data is included.
• Communications: If you email us directly, we retain the content of that correspondence.

We use the data collected for the following purposes:

• Processing enquiries: Contact form data is used to evaluate your enquiry and respond to it. This is our primary purpose for collecting this data.
• Client relationship management: If an engagement proceeds, enquiry data becomes part of the project record.
• Business communications: We may follow up on your enquiry if we have not received a response and the enquiry remains relevant.

We do not use your data for automated decision-making, profiling, or targeted advertising.

Under EU GDPR, we rely on the following legal bases:

• Legitimate interests (Article 6(1)(f)): Processing B2B enquiries is within our legitimate business interests. We conduct a balancing test to ensure these interests are not overridden by your rights.
• Consent (Article 6(1)(a)): Where we seek explicit consent (e.g., via the contact form consent checkbox), processing is based on that consent.
• Contract performance (Article 6(1)(b)): If you become a client, we process data necessary to perform our contractual obligations.

We retain personal data for the following periods:

• Contact enquiries: 24 months from the date of submission, or until the enquiry is resolved, whichever is earlier.
• Client project data: 7 years from the end of the engagement, in accordance with Netherlands tax and accounting requirements.
• Email communications: Retained as long as reasonably necessary for the business purpose they relate to.

We do not sell, rent, or trade personal data. We may share data with:

• Email service providers: Used to deliver automated acknowledgement emails in response to contact form submissions.
• Cloud infrastructure providers: Data is stored on servers hosted by reputable cloud providers with EU data residency where applicable.
• Professional advisers: Solicitors, accountants, or insurers, where required for legal or regulatory compliance.
• Law enforcement or regulators: Where required by applicable law or legal process.

You have the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete data.
• Right to erasure: You may request deletion of your data, subject to legal retention obligations.
• Right to restrict processing: You may request that we limit how we use your data in certain circumstances.
• Right to data portability: Where processing is based on consent or contract, you may request your data in a structured, machine-readable format.
• Right to object: You may object to processing based on legitimate interests.

To exercise any of these rights, contact us at info@starneoprojekt.com. We will respond within 30 days.

This website uses minimal cookies. Session cookies are used for site functionality. No third-party advertising or tracking cookies are set without your consent. If analytics cookies are used, this will be disclosed via a cookie consent notice.

Where personal data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, including Standard Contractual Clauses or equivalent mechanisms approved by the relevant supervisory authority.

If you believe we have handled your personal data incorrectly, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

• Website: autoriteitpersoonsgegevens.nl
• Phone: +31 (0)88 1805 250

We would appreciate the opportunity to address your concerns directly before you contact the supervisory authority. Please email us first at info@starneoprojekt.com.

We may update this Privacy Policy from time to time. Material changes will be noted at the top of this page with a revised date. Continued use of this website after a policy update constitutes acceptance of the revised terms.